Transforming Shipboard Service

May 6, 2019

In the March edition of Sea Technology, Danelec Marine CEO, Hans Ottosen and Jimmy Grewal, executive director of Elcome International, discuss the challenges and solutions for creating a more streamlined and integrated approach to shipboard service from the point of view of a global manufacturer of shipboard electronics and a major international service company.

As servitization takes root in the maritime industry, manufacturers, third-party service representatives, and ship managers will gain important benefits – in terms of faster and more efficient service, minimal downtime, lower life-cycle costs and – importantly – vastly improved customer satisfaction across the board.

This will become increasingly important as the maritime industry continues to move toward greater onboard automation.

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